Alexa might send one of your conversations to a random contact

That’s what it did to an American family..

Remember our article Alexa stopped listeninig and how we said we don’t believe it one single bit – yet? Well, a family in Portland, Oregon had its ‘trusty’ companion Alexa on an Echo device record its conversation and have it sent to a random contact in their list, all without being asked to or prompting the users beforehand.Shortly after the incident, the family decided to stop feeding Alexa with energy, because it had already munched on their conversation…

Amazon told this issue is extremely rare and is now taking steps to avoid this from ever happening again. However, how could this have happened? Amazon came up with an unlikely scenario:

“Echo woke up due to a word in background conversation sounding like “Alexa.” Then, the subsequent conversation was heard as a “send message” request. At which point, Alexa said out loud “To whom?” At which point, the background conversation was interpreted as a name in the customers contact list. Alexa then asked out loud, “[contact name], right?” Alexa then interpreted background conversation as “right”. As unlikely as this string of events is, we are evaluating options to make this case even less likely.”

The family doesn’t want to use the device anymore, and we think that it might be great to put Alexa to use for one last time, by asking it how to get a refund on it.

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About Daniel Ljungqvist 4 Articles
24-years old Swedish guy with a passion for writing, simple as that really. I try my very best to use that passion to write great and easy-to-follow tutorials and posts for you all to enjoy.

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